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Showing content with the highest reputation on 05/11/2021 in all areas

  1. White House hydraulic in Scotland is where I got mine for my 2004 signature. I have the old pump and a rebuild kit. I can supply you with a photo of the pump for the part number or I can provide the used pump. It was working fine when I took it off proactively. With the rebuild kit it should be fine.
    2 points
  2. George: Sometimes it gets ridiculous. Being on the front lines and owning a service center I see it all. The hundreds of billable hours we have handed out to customers because of clueless tech's is astounding. I think it is a sad commentary when customers drive 1,000's of miles to our shop to have work done the right way. We recently had a customer come in for a popped belt line. It was the fourth time he has had the same beltline repaired. Twice it was repaired at the same service center in Florida by the supposed " Monaco experts ". Each time they used screws and not stainless rivets. I cannot count the number of slides my tech Dustin has adjusted after a previous tech got the slide completely out of whack. Even simple repairs go wrong. 2 weeks ago we had a customer come in to have a water leak fixed. It was a simple repair but the previous tech cross threaded a fitting and the water leak not only caused damage in the wall and floor but destroyed his inverter. We supported our customer when he went back and filed a claim against the previous service center. They claimed it wasn't their problem but settled with him after we provided pictures of the fitting as well as the damage done. My point is this - When you pay for a repair you should get expert and quality work done. Period. Most service centers are now charging $ 150 per hour. You deserve to get your moneys worth and not have to pay again for the same repair. From where I stand I get frustrated and PO'ed at the horrible work being done these days. Not a day goes by that I do not count my blessings that I have 2 of the best techs money can buy. Jim: I have always supported DIY'ers and here is the sad but true fact. I have found that many repairs made by a coach owner turned out better then if they went to a repair center. Dave Pratt and myself have always advocated - Read your manual, research problems, study the issues other have had and the outcome of repairs and try and fix the issue yourself if you are able. Sadly there are only 4 repair facilities who truly are Monaco experts: Elite Repair and Renovation in Oregon, Elkhart Sales and Service in Elkhart, Executive Motorcoach in Vegas and of course our facility in Florida. Guess what 3 of the 4 have in common ? All are run by former Monaco factory techs and supervisors. 2 of these guys were Monaco's " super techs " meaning they were the ones the factory flew to dealerships to handle Monaco coaches that had serious issues no one could diagnose or fix. This is why I advocate owners learn anything and everything about their coaches. This is why Dave Pratt holds the gathering every year and why the 419 group puts on the maintenance session. It is all about educational and networking opportunities for Monaco brand coach owners. The more you know - The better off you are. 🙂
    1 point
  3. Larry,For what it's worth if you are still looking for a place to service your Bus in Phoenix , I found a place that I would highly recommend based upon using him for past 5-6 years for several projects on my bus .His name is Steve Davenport owns business,Davenport Diesel ,he is a very well qualified diesel mechanic,nice person to deal with,honest etc,you know...all those qualities that are hard to find! Steve still has same employees that worked on my rig 5 years ago..tell's me something. He allows me to bring own oil/filters/parts etc and I feel he treats me fair.His shop is easily accessible from I17/ Deer Valley RD @22855 N 1st Ave,Phoenix. Larry I live in Sun City,Az Feel free to contact me if you have any questions I'd be happy to help you if I can,good places are hard to find. Can drop me an email @skykingii@yahoo.com would be happy to answer/share what you may want to know! Looking forward to chatting if interested. Bruce Crocker 2004 Diplomat40"PDQ
    1 point
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