imadiver@swbell.net

Scotty, I appreciate your update and fully understand medical issues. Please do share (if you can) any updates of their situation. I am trying to get our coach ready for a trip in June so the sooner I can get these plates to install would be best. If not, I am going to have to make other arrangements for the trip. Best of luck and prayers to Chris and Bethany.

Wow Georgia Mike, I like you would expect possibly a month to get the product in but it took 5 months to get your product. When I was checking for other reviews and problems, I found several complains on Indeed from previous employees that were not very good. As Tom posted, Chris is a member of this group and possibly these messages will up his interest and see what is happening on the communicating end of the business. I really don't want this to turn into a bash Talin thread, I'm just trying to see if what I am going through is out of the norm.

Tom, I am not questioning whether their produce will and does resolve the issues that many of us have with the Monaco slides, rather the issue of slow or no responses from the company. As I posted in the original post, I submitted a request via their "Contact Us" page on their website and didn't ever get a response from them. I also had called and left a voice mail. I tried to call them again today in an attempt to find out when I might be getting a reply to my input of the various measurements. I couldn't leave a message to the voice mail box was full. I find it very frustrating to request information from a company and get no or very slow response. I can only wonder if their response for a quote takes this long, how long will it take for them to send the product? Thanks for your input.

dreamweaver, I must be doing something wrong, since I have posted this information, I did get an email message from Bethany stating that she had received my information and it was on her stack of "To Do" things. This was almost 2 weeks ago. For me this is NOT quick response. If anyone knows of a better place to get something like the Guardian Plates, please let me know. I'm not too sure this company can live up to providing service unless you're thinking 1-2 months is good service.

I was very much interested in getting a quote for the Guardian Plates for our 2004 40' Beaver Santiam PDQ. I submitted a request from their website contact us page and it informed me that it could take up to 2 weeks to respond. So, I waited and when I didn't hear from them, I started calling them. I left a couple of voicemails and finally on the second one Bethany called me back. When I mentioned to here that I had sent the request in via their website, she told me that they were having trouble getting the messages via the "Contact us" page. She proceeded to send me the forms to fill out with all the measurements and I did so. I am waiting for her reply, but she asked me to relay to this group that until they get the website communication problem fixed to please just call in on 352-942-2653. I am looking forward in getting the Guardian plates on our coach. So, if your having trouble getting in contact with them, please just call and don't use the Contact Us website interface. Good Luck, Jim Randle 04 Beaver Santiam 40PDQ Pipe Creek, Texas

Hi All, I just returned from a trip with a 2020 GC Trail Hawk in tow and it was almost the worst trip we have taken in our rig. We experienced several things on our trip with 30-35 mph side winds, truck ruts and crowns on the road. Since we have been home and before I have following and reviewing the various posts on wander and now this thread. On our Trail Hawk, the procedure to tow 4 down is much in the same as it has been in the past with other Jeeps by putting the transfer case into neutral (exact steps not posted) but the difference is we also have to set the air suspension of the Trail Hawk in "Normal Ride Height", so the suspension allows the front tires to clear the fenders. I have checked my diodes since I am using the existing bulbs for signals and brakes. Bob B, where did you find out about the harness that you mentioned in the post? Can you share a part number? I am planning on making several other test trips to try to determine what else can be the problem with the rig configuration we are using. Thanks, Jim