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Girard slide topper

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Got ready to leave Friday and the slide topper over the main living slide would not retract. Got a ladder and was able to pull the topper completely out (unroll) and was able to figure out how to remove the fabric so I could get the slide in but the roller still doesn't retract. As I pulled the fabric out the roller felt like it was catching on a gear about every 1-2" of fabric pull which I suspect is correct, but it will not rewind. Pulling out was absolutely under tension. I was able to remove the fabric without locking the roller in place and I just drove 1000 miles and the roller is still locked in place.

How do I get it to retract.....lol what happened while the slide was out that locked the roller from retracting and how can I fix it......lol

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