Monaco04 Posted April 24, 2021 Share Posted April 24, 2021 Hello, We are new members and our looking for any help we can get in figuring out our problem. There was a lightening strike in our RV Resort about 7-8 lots down from us about 3 in the morning. Woke us up with a bang and the Aladdin turn on. The Coach key was off and Aladdin was turned off since we got back. Everything was working fine day before. Turned Aladdin off, everything in Coach seemed to be okay. Got up next morning and went to start Coach - warning light came on - started running rough and there was no info on Aladdin for Engine/Trans - all info was gone (mileage/hours/fuel gallons) - Tanks were reading okay and the Electrical screen seemed okay. Had someone come out and did Engine Diagnostic on it and he said ECM was bad. Took off and took to Cummins and according to them it is okay. Put back on and still no info to screen. Unplugged engine bus from Aladdin and Coach seemed to run fine. Plugged back in and the screen and joy stick stopped working like it doesn't have any power. Everyone talks about a reset button in cabinet above driver but we don't have one that we can find. Our Aladdin Unit 413 is in the dash behind all the gauges and not easy to get to. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Dennis H Posted April 24, 2021 Share Posted April 24, 2021 Lightning can do all sorts of weird things to your electrical things. Most likely your Aladdin system has bit the bullet. If your coach runs fine without it, there are suitable replacements. We had one strike a block away while in Billings Montana. Took out the surge protector, the transfer switch, the microwave, the middle A/C and several other minor items. Fortunately, the coach was under warranty and Monaco spent almost a month repairing everything in Coburg. Ugly situation for sure. You don't say where you are, but I'd check for a knowledgeable RV technician in your area. Try RVServiceReviews.com for starters......best of luck....Dennis Link to comment Share on other sites More sharing options...
Chuck B 2004 Windsor Posted April 24, 2021 Share Posted April 24, 2021 1 hour ago, Monaco04 said: Hello, We are new members and our looking for any help we can get in figuring out our problem. There was a lightening strike in our RV Resort about 7-8 lots down from us about 3 in the morning. Woke us up with a bang and the Aladdin turn on. The Coach key was off and Aladdin was turned off since we got back. Everything was working fine day before. Turned Aladdin off, everything in Coach seemed to be okay. Got up next morning and went to start Coach - warning light came on - started running rough and there was no info on Aladdin for Engine/Trans - all info was gone (mileage/hours/fuel gallons) - Tanks were reading okay and the Electrical screen seemed okay. Had someone come out and did Engine Diagnostic on it and he said ECM was bad. Took off and took to Cummins and according to them it is okay. Put back on and still no info to screen. Unplugged engine bus from Aladdin and Coach seemed to run fine. Plugged back in and the screen and joy stick stopped working like it doesn't have any power. Everyone talks about a reset button in cabinet above driver but we don't have one that we can find. Our Aladdin Unit 413 is in the dash behind all the gauges and not easy to get to. Any help would be appreciated. Lightning strikes can cause a lot of damage to a coach depending on what the lightning strikes. It it strikes bare earth, it can go down into the dirt ground and cause a ground swell that can come up somewhere. That is why it is good to install a Progressive Industries EMS HW 50 C on the power cord coming into the coach. You can also be dealing with a ground loop. You need to go to a Cummins Authorized Distributor Shop. Chuck B, 2004 Windsor Link to comment Share on other sites More sharing options...
Frank McElroy Posted April 24, 2021 Share Posted April 24, 2021 Unplugging the engine bus data line and the aladdin works fine except for no engine data and then plugging that line back in stops the aladdin functions and results in a rough engine tells me that most likely there is a problem either in the data line between the aladdin and the engine ecm or internal to the aladdin video module itself. I'm guessing that the service tech wasn't able to read the ECM when connecting to the ECM port and if that was the case, it would be really good to know if they can read the ECM with the engine data connector to the Aladdin video module unplugged. If they can, very likely the Aladdin video module took a hit. Link to comment Share on other sites More sharing options...
Monaco04 Posted April 24, 2021 Author Share Posted April 24, 2021 Thank you all for your replies. Our home base is Crystal River, Florida since 2018 and originally from PA. We are waiting on Tech Service to come back and recheck system since we had it checked at Cummins. We will keep you posted on what they find this time. We do have a large surge protector on our 50amp main line, but believe the strike came in thru internet line at post. We and a lot of other people lost routers, some also lost TV's/Computers. Does anyone know of a surge protector for internet lines? Link to comment Share on other sites More sharing options...
Chuck B 2004 Windsor Posted April 24, 2021 Share Posted April 24, 2021 Belkin makes a line of surge protectors. Home Depot carries them. Belkin provides a $75,000 connected Equipment Warranty. Chuck B, 2004 Windsor Link to comment Share on other sites More sharing options...
Dennis H Posted April 25, 2021 Share Posted April 25, 2021 There are plug strips with built in surge protectors. Only as good as those that make them. Cheap ones are worth what you pay for them. Belkin has been around for a long time and is worth the extra $$$ for protecting your goodies.....Dennis Link to comment Share on other sites More sharing options...
Monaco04 Posted April 30, 2021 Author Share Posted April 30, 2021 Just an update to our problem. Still researching, but we have found that the TVSS Transient Voltage Surge Suppressor connected to the transfer switch box does not have the light on. So we are looking at replacing that. There is also another box attached to the Transfer Switch box would this be part of the Aladdin system? It looks like it has 2 round glass fuses in it. Not sure what type fuse these are. Thank you for all your comments. Will keep you updated. Link to comment Share on other sites More sharing options...
Chuck B 2004 Windsor Posted April 30, 2021 Share Posted April 30, 2021 The two round glass fuses and associated parts allows the Aladdin system to access the AC and DC information to be displayed on the Aladdin screens. Chuck B 2004 Windsor Link to comment Share on other sites More sharing options...
Connie B Posted May 3, 2021 Share Posted May 3, 2021 On 4/30/2021 at 10:57 AM, Monaco04 said: Just an update to our problem. Still researching, but we have found that the TVSS Transient Voltage Surge Suppressor connected to the transfer switch box does not have the light on. So we are looking at replacing that. There is also another box attached to the Transfer Switch box would this be part of the Aladdin system? It looks like it has 2 round glass fuses in it. Not sure what type fuse these are. Thank you for all your comments. Will keep you updated. We had a similar issue. What monitor for the Aladdin do you have in your unit? Do you have a second monitor? Our main monitor was dark and out bedroom was working. We had help from this group and finally found out Aladdin and the front monitor is working again. It shows no shore power, we are still working out the bugs. We had to replace our transfer switch. Good luck. Link to comment Share on other sites More sharing options...
Monaco04 Posted May 3, 2021 Author Share Posted May 3, 2021 Thanks for info. Our transfer switch is working so we are still looking for problem. Link to comment Share on other sites More sharing options...
Connie B Posted May 3, 2021 Share Posted May 3, 2021 6 hours ago, Monaco04 said: Thanks for info. Our transfer switch is working so we are still looking for problem. Does your Aladdin feed through a Kenwood flip up monitor? Link to comment Share on other sites More sharing options...
Monaco04 Posted May 3, 2021 Author Share Posted May 3, 2021 No it was hooked up to a Sony screen in the dash which was also the back up camera. Link to comment Share on other sites More sharing options...
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