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Cursed G2000 awning will not extend


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My G2000 awning will not extend using the electric motor. I can manually extend the awning and it will retract using the motor drive. Has anyone experienced this problem? If so how was the problem solved?

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I have the same problem right now on mine I am able to Hotwire it a the control box and get it to extend so not the motor. Had to leave on a trip so not digging into it right now. 

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Are you getting voltage on the motor leads?

There are two little relays soldered onto the the control board, one for motor extend and one for retract. One of mine was sketchy and I could hear it click when I hit the button, but the motor would often fail to retract. 
I could verify 125v going to the relays, but no voltage to the motor output when the relay clicked.  
cheers

Walter

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Had the same problem. Called Girard. Here is the fix. 

How to fix Girard awning

 

Locate control boxes

 

Turn off power at breaker

 

Locate ACL Current Limiter box

Open the junction box.

there are 4 wires in and r wires out.  All the same color.

remove the control board and wire the four wires in to the 4 wires out to each other of the same color.  Should be Green white black & red.  Use butt connectors.

Use the junction box to keep the butt connectors in

 

Ernest Cuaron 

07 Signature 21 Grand Cherokee Summit 

 

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1 hour ago, cureinc1 said:

Had the same problem. Called Girard. Here is the fix. 

How to fix Girard awning

 

Locate control boxes

 

Turn off power at breaker

 

Locate ACL Current Limiter box

Open the junction box.

there are 4 wires in and r wires out.  All the same color.

remove the control board and wire the four wires in to the 4 wires out to each other of the same color.  Should be Green white black & red.  Use butt connectors.

Use the junction box to keep the butt connectors in

 

Ernest Cuaron 

07 Signature 21 Grand Cherokee Summit 

 

THank you for that post. Talking to the Mfg. usually provides the needed infomation for the issue at hand. Sure beats speculations and opinions. 

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I hope yours turns out to be that simple! I called them when mine acted up and those were the instructions they gave me too… 😕

Apparently they had a bunch of current limiter failures… but there are other failure points. 
cheers

Walter 

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