Reference the comment about draining and purging the lines. After learning the hard way, I have had both an Aqua Hot rep and an Aqua Hot trained mechanic tell me to fill the lines with RV antifreeze (pumping fluid until pink runs out each faucet, etc. and then drain the tanks but not the Aqua Hot and the lines. If drained, under the right conditions condensation can cause enough water to form at a low spot in the lines inside the unit, cracking a line when it freezes. I would check with Aqua Hot before using drain and purge.